Legal &
Privacy

VVK Takecare respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian legislation.

This Privacy Policy explains how we collect, use, store and protect your information when you use our website, contact us, or use our services.

1 Company Information

VVK Takecare, Belgium
Email: takecarevvk@gmail.com
Phone: +32 497 08 24 85

VVK Takecare provides relocation, housing support and administrative assistance services.

2 Services

VVK Takecare offers:

• relocation guidance
• housing search assistance
• administrative support
• practical assistance for expats and newcomers
• communication support related to relocation and settlement

VVK Takecare does not act as a licensed real estate agency unless explicitly stated otherwise. VVK Takecare does not provide legal representation, immigration law services, financial advice or governmental decision-making.

3 Information We Collect

We may collect and process the following categories of personal data:

Identification information

• full name
• date of birth
• nationality
• identification documents when voluntarily provided

Contact information

• email address
• phone number
• social media contact details
• residential address

Housing-related information

• rental preferences
• income information voluntarily provided by the client
• housing documents
• communication related to housing applications

Administrative information

• documents voluntarily submitted by clients
• information necessary for relocation support
• communication with third parties when authorized by the client

Technical information

• IP address
• browser information
• cookies
• website analytics

4 Purpose of Processing

Your data may be processed for the following purposes:

• providing relocation and housing support services
• communication with clients
• responding to inquiries
• preparing administrative documents
• facilitating communication between parties
• improving our services
• website security and analytics
• compliance with legal obligations

We only process data that is reasonably necessary for the intended purpose.

5 Legal Basis

VVK Takecare processes personal data based on:

• consent
• contractual necessity
• legitimate interest
• legal obligations where applicable

6 Sharing of Information

VVK Takecare may share information with:

• landlords
• housing providers
• administrative institutions
• external partners
• service providers assisting in the relocation process

Information is only shared when necessary for the requested service or when authorized by the client. VVK Takecare does not sell personal data to third parties.

7 Data Retention

Personal data is stored only for as long as reasonably necessary for:

• providing services
• legal obligations
• dispute resolution
• administrative follow-up

Data may be securely deleted when no longer required.

8 Data Security

VVK Takecare takes reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure and alteration. However, no online system can guarantee absolute security.

9 Client Responsibilities

Clients remain responsible for:

• the accuracy of information provided
• providing authentic and valid documentation
• compliance with Belgian laws and regulations
• decisions made regarding housing or administrative procedures

VVK Takecare cannot be held responsible for consequences resulting from false, incomplete or outdated information provided by the client.

10 No Guarantees

VVK Takecare does not guarantee:

• approval of applications
• housing allocation
• residency rights
• registration approval
• decisions by landlords
• decisions by government authorities
• availability of specific housing

All housing, administrative and governmental decisions remain entirely under the authority of the relevant third parties.

11 Limitation of Liability

VVK Takecare provides guidance, coordination and support services only. VVK Takecare shall not be held liable for:

• actions or decisions of landlords
• actions or decisions of public institutions
• refusal of applications
• delays by third parties
• financial losses
• housing availability
• indirect damages
• interpretation of legal or immigration rules by authorities

Clients remain solely responsible for their own decisions and agreements. To the maximum extent permitted by applicable law, VVK Takecare's liability shall always be limited to the amount paid by the client for the specific service concerned.

12 Third-Party Services

Our website or services may contain links or references to third-party websites, institutions or service providers. VVK Takecare is not responsible for third-party privacy policies, third-party content, external websites, or services provided by external organizations.

13 Cookies

Our website may use cookies and analytics technologies to improve user experience and website functionality. Users may disable cookies through browser settings. Some website functions may not operate correctly without cookies.

14 Your Rights

Under GDPR, users may have the right to:

• access their personal data
• correct inaccurate information
• request deletion
• restrict processing
• object to processing
• request data portability

Requests may be submitted via email. VVK Takecare reserves the right to request identity verification before processing requests.

15 Communication Disclaimer

Messages sent via WhatsApp, Instagram, Facebook, email, phone or social media may not always be fully secure. By communicating through these channels, users acknowledge the inherent risks of electronic communication.

16 Intellectual Property

All website content, branding, text, logos, visuals and materials are the property of VVK Takecare unless otherwise stated. Unauthorized copying, distribution or reproduction is prohibited.

17 Changes to This Policy

VVK Takecare reserves the right to modify this Privacy Policy at any time. Updated versions will be published on the website.

18 Contact

1 Scope of Services

VVK Takecare provides relocation support, housing assistance and administrative guidance. Services are provided based on availability and individual circumstances.

2 Independent Decision-Making

Clients remain solely responsible for:

• signing agreements
• choosing housing
• financial decisions
• legal compliance

VVK Takecare acts exclusively as a support and coordination service.

3 Payments

All fees are agreed in advance. Payments for completed services are non-refundable unless explicitly agreed otherwise in writing.

4 Cooperation with Third Parties

VVK Takecare may cooperate with landlords, agencies, institutions and external providers. VVK Takecare cannot guarantee the conduct, decisions or availability of third parties.

5 Cancellation

VVK Takecare reserves the right to refuse or terminate cooperation in cases involving:

• abusive behavior
• false documentation
• illegal activity
• non-payment
• misuse of services

6 Jurisdiction

These terms shall be governed by Belgian law. Any disputes shall fall under the jurisdiction of Belgian courts.

The information provided on this website is for general informational purposes only. VVK Takecare does not provide legal advice, immigration law services, financial advice or governmental decision-making.

While we strive to provide accurate and updated information, we make no guarantees regarding:

• completeness
• accuracy
• reliability
• availability of services or housing

Users remain responsible for verifying information with official institutions where necessary. Use of this website and services is entirely at the user's own risk.

This website may use cookies to:

• improve website functionality
• analyze traffic
• improve user experience

By continuing to use this website, users consent to the use of cookies in accordance with this policy. Users may disable cookies through browser settings.